MEET Messenger Terms of Service

1. General provisions

1.1. These Terms of Service, the Privacy Policy, the P2P & Wallet Policy, and any documents incorporated by direct reference, form a unified ruleset for the use of MEET services.

1.2. The service operator is PRIVATE ENTERPRISE GIPER-TRONIKS (PE GIPER-TRONIKS), a private enterprise, EDRPOU code 40394765, registered on 04.04.2016, with registered address: Україна, **3, Одеська обл., місто Одеса, ВУЛИЦЯ ДНІПРОПЕТРОВСЬКА ДОРОГА, будинок **, корпус **, квартира **.

1.3. MEET is a software platform and may include messaging, channels, marketplace tools, wallet records, internal Credits, user-to-user transfers, P2P order flow, hold and escrow mechanics, dispute review, trust-based restrictions, and related modules.

2. Acceptance and eligibility

2.1. By creating an account, signing in, using the wallet, placing a P2P order, or continuing to use the service after an updated version of these Terms becomes effective, you confirm that you have read and accepted them.

2.2. You may use the service only if you are at least 18 years old, have legal capacity to enter binding agreements, and are not subject to applicable sanctions restrictions.

2.3. The Operator may limit or disable specific functions for certain countries, user segments, account tiers, or risk profiles without any obligation to provide identical functionality to all users.

3. Account and security

3.1. You must provide accurate registration data and keep it current. You may not use a misleading identity, conceal beneficial ownership, or bypass restrictions through a network of related accounts.

3.2. You are responsible for the confidentiality of your login credentials, passwords, recovery methods, session tokens, and devices used to access the service.

3.3. The Operator may require re-authentication, additional confirmation steps, temporary wallet or P2P restrictions, or account blocking where fraud indicators, sanctions hits, compromise signals, or similar risks are detected.

4. Service description

4.1. MEET may include messaging functions, group and channel mechanics, publication of digital content, marketplace tools, wallet interfaces, internal Credits, transfer tools, P2P order placement, escrow or hold flows, disputes, bots, AI-related services, and related APIs or modules.

4.2. The presence of a feature in the interface does not mean that it is available to every user or in every jurisdiction. The Operator may test, restrict, redesign, or discontinue any function to the extent permitted by applicable law.

5. Credits and wallet

5.1. Credits, tokens, or other internal units within MEET are intended to function as platform-side records reflecting balances, transfers, holds, releases, adjustments, and other events allowed by the interface.

5.2. Unless mandatory law requires a different legal qualification, Credits are intended as internal platform records and should not be treated as bank deposits, electronic money, securities, investment products, or promises of permanent external liquidity.

5.3. The Operator does not accrue interest on Credits, does not guarantee any fixed market price, and may apply accounting adjustments, reversals, clawbacks, or reserve holds to correct errors, implement dispute outcomes, conduct fraud review, or comply with law.

6. P2P, transfers, and off-platform settlement

6.1. If the relevant function is enabled for your account and jurisdiction, you may transfer Credits to other users and post buy or sell P2P orders on terms permitted by the interface.

6.2. The P2P interface is a technical tool for publishing offers, recording deal parameters, and supporting dispute handling. Making this interface available does not, by itself, make the Operator a party to any off-platform payment obligation between users.

6.3. If users settle outside the platform, including by bank transfer, card-to-card transfer, third-party wallets, or other external rails, they do so at their own risk. The platform does not guarantee performance of off-platform settlement and does not control third-party banking infrastructure.

7. Holds, escrow, and disputes

7.1. For certain transactions, the Operator may apply hold or escrow mechanics. In such cases, the relevant amount of Credits may remain reserved until the applicable release conditions, expiration event, manual resolution, or another architecture-compatible outcome occurs.

7.2. Users must timely provide truthful evidence, payment confirmations, statements, screenshots, invoices, and other materials reasonably requested for dispute review.

7.3. Following dispute review, the Operator may release Credits, split an amount, refund one side, extend a hold, escalate the matter to compliance, restrict the account, or take any other action not prohibited by mandatory law.

8. Fees, taxes, and withdrawals

8.1. As of the date of this version, the service does not charge internal fees for Credits transactions within the platform. The current model is 0% internal fees for internal platform balances.

8.2. Fees charged by external systems used outside the platform are borne by users unless expressly stated otherwise.

8.3. External withdrawal, payout, or redemption of Credits is not currently available and is not promised. If such functionality is introduced in the future, it will be governed by updated Terms and a dedicated policy.

8.4. You are solely responsible for assessing and fulfilling your own tax obligations arising from use of the service, P2P activity, income, spreads, commissions, or other transactions.

9. AML, KYC, and sanctions

9.1. The service may not be used for money laundering, terrorist financing, sanctions evasion, fraud, unlicensed financial activity, tax evasion, market manipulation, or any other unlawful purpose.

9.2. The Operator may perform customer due diligence, transaction monitoring, sanctions screening, linked-account analysis, source-of-funds review, and other checks reasonably considered necessary.

9.3. For the current wallet and P2P model, baseline access conditions include a verified email address, no active disputes, and a trust score of at least 0. A negative trust score blocks access to wallet and P2P functionality.

9.4. If external withdrawal is ever introduced, KYC before the first withdrawal will be the baseline trigger, without limiting the Operator's right to request documents earlier if necessary for fraud review or legal compliance.

10. Restrictions and operator rights

10.1. The Operator may, without prior notice, hide orders, freeze wallet activity, extend holds, refuse releases, lower limits, reject withdrawals, request additional documents, block an account, and disclose information to competent authorities whenever justified by security, compliance, fraud prevention, or legal process.

10.2. The Operator may modify, suspend, or discontinue platform functionality in whole or in part, including wallet, P2P, escrow, APIs, integrations, and storage features.

11. Prohibited use

• violating law, third-party rights, or these Terms;
• using the service as an exchange bureau, payment processor for third parties, or sanctions circumvention tool;
• publishing fraudulent content, fake payment confirmations, or false dispute evidence;
• bypassing rate limits, moderation outcomes, trust restrictions, or technical safeguards;
• concealing geography, beneficial ownership, source of funds, or business purpose.

12. Content and intellectual property

12.1. You retain rights to content you lawfully own, unless a separate agreement provides otherwise. However, you grant the Operator a non-exclusive license to host, store, display, transmit, moderate, and otherwise process that content to the extent necessary to operate, protect, and lawfully provide the service.

12.2. Platform code, interfaces, trademarks, branding, databases, risk tooling, design systems, and documentation are owned by the Operator or its licensors and are protected by applicable law.

13. Warranties and liability

13.1. To the maximum extent permitted by law, the service is provided on an "as is" and "as available" basis. The Operator disclaims warranties of merchantability, fitness for a particular purpose, uninterrupted availability, profitability, or legality of conduct by other users.

13.2. The Operator does not guarantee the solvency, good faith, or sanctions status of any user and is not responsible for off-platform payments between users.

13.3. If mandatory law does not allow full exclusion of liability, the total aggregate liability of the Operator shall be limited to the amount of fees, if any, actually paid by you to the Operator during the previous 12 months.

14. Governing law, updates, and contacts

14.1. These Terms are governed by the laws of Ukraine. Disputes that cannot be resolved through support or internal review shall be submitted to the competent courts of Ukraine, without separate contractual arbitration, unless mandatory law requires otherwise.

14.2. The Operator may update these Terms from time to time. The updated version becomes effective on the date stated at the top of the document, unless applicable law requires a different procedure.

14.3. Contacts for legal notices and privacy or compliance requests: [email protected], +380661025579.