What this policy covers
This document applies to the website, applications, APIs, account features, messaging, wallet functionality, P2P order flow, dispute review, support, and related services provided under the MEET brand.
1. Scope and controller
1.1. This Privacy Policy applies to the processing of personal data when using the website, applications, APIs, account features, messaging functions, marketplace tools, wallet records, P2P order interfaces, escrow and dispute flows, support channels, and related MEET services.
1.2. The data controller is PRIVATE ENTERPRISE GIPER-TRONIKS (PE GIPER-TRONIKS), a private enterprise, EDRPOU code 40394765, registered on 04.04.2016, with registered address: Україна, **3, Одеська обл., місто Одеса, ВУЛИЦЯ ДНІПРОПЕТРОВСЬКА ДОРОГА, будинок **, корпус **, квартира **.
1.3. Privacy requests and legal notices may be directed to [email protected] and +380661025579. No separate public DPO has been designated in this version.
2. Categories of data
| Category | Examples | Why it may be needed |
|---|---|---|
| Account data | email, username, display name, password hashes, verification flags, language, profile fields | Registration, sign-in, account security, support, and interface operation. |
| Technical and device data | IP, session identifiers, device signals, browser data, technical logs | Abuse prevention, rate limiting, security monitoring, and diagnostics. |
| Messaging and content data | messages, attachments, listings, support tickets, moderation reports | Providing communication features, storage, moderation, and dispute evidence. |
| Wallet and transaction data | wallet balances, transfers, holds, order states, dispute outcomes, related metadata | Internal accounting, support, anti-fraud review, and platform security. |
| KYC and compliance data | ID documents, proof of address, source-of-funds documents, screening outcomes, investigation notes | Verification, sanctions compliance, fraud review, and legal compliance. |
3. Sources, purposes, and legal bases
3.1. We may receive data directly from the user, automatically through the service, from service providers, or from other users in the context of disputes, support, or moderation.
3.2. Main processing purposes include: providing account, messaging, and marketplace functionality; maintaining wallet records and transaction history; security, fraud prevention, linked-account analysis, and sanctions checks; support, moderation, dispute handling, and legal request compliance; improving the service and technical diagnostics.
3.3. The specific legal basis depends on applicable law and may include contract performance, legitimate interests, legal compliance, and establishment or defense of legal claims.
4. Wallet, P2P, disputes, and compliance data
4.1. If you use wallet features, transfers, P2P order flow, escrow, or dispute processes, the service may additionally process transaction metadata, counterparty identifiers, proof of payment, order history, dispute statements, screenshots, invoices, account restrictions, trust signals, and KYC-related materials.
4.2. Such data may be used for anti-fraud review, suspicious pattern detection, dispute resolution, linked-account analysis, sanctions screening, internal accounting, and responses to lawful requests from public authorities to the extent permitted by law.
5. Data sharing
5.1. Data may be disclosed to the following categories of recipients where reasonably necessary and lawful:
- hosting, storage, email, logging, and support providers;
- security, analytics, KYC, sanctions screening, and anti-fraud providers;
- counterparties within a dispute flow to the extent necessary for review of a specific case;
- law enforcement, regulators, courts, tax authorities, and other authorities where there is a lawful basis;
- a new owner of the business or assets in the event of a merger, restructuring, financing, acquisition, or sale of assets.
6. International transfers
6.1. Data may be stored and processed within the European Union. If data is transferred outside the relevant jurisdiction, Standard Contractual Clauses (SCCs) or another lawful transfer mechanism may be used.
6.2. In this version, the operator discloses EU + SCC as the baseline model for storage and cross-border transfer.
7. Retention
7.1. We retain data for as long as reasonably necessary to provide the service, preserve security, prevent abuse, maintain records, handle disputes, defend legal claims, comply with law, and follow internal retention practices.
7.2. A separate public retention schedule has not yet been finalized. Until then, the operator follows the principle of keeping data no longer than necessary for lawful processing purposes and mandatory legal or compliance needs.
8. Security, user rights, and age threshold
8.1. The Operator applies reasonable technical and organizational safeguards, including access controls, logging, credential security, incident response procedures, and need-to-know access restrictions.
8.2. Depending on your jurisdiction and applicable law, you may have rights of access, correction, deletion, restriction, objection to certain processing, data portability, consent withdrawal, and complaint to a competent supervisory authority. To exercise these rights, use [email protected].
8.3. The service is intended for users aged 18+. If the Operator receives reliable information that data was collected from a person not entitled to use the service, the account may be restricted or deleted and the data processed to the extent necessary to comply with law and protect the platform.
9. Updates, contacts, and related documents
9.1. The Operator may update this Privacy Policy from time to time. The updated version becomes effective on the date stated at the top of the document, unless applicable law requires otherwise. Material changes may also be communicated through the interface, by email, or through another reasonable channel.
9.2. For privacy-related requests, legal notices, or exercise of rights, use [email protected].